I was so excited that San Antonio got another vegan restaurant, just opened last month. So we looked at their website, and saw beautiful and amazing sounding dishes like Grilled Vegetable Enchilada with Smoky Black bean Sauce and Cashew Creme, or Grilled Eggplant and Zucchini Moussaka, or Stuffed Manicotti with Roasted Criminis and our mouths were watering and we couldn't wait! Oddly, we placed our order at the counter and were forced to pay the tip ahead of the service, we tipped our customary 20% hoping to get at least decent service. NONE of these foods were on their lunch menu at all, so I inquired about the dinner menu and when it would be served, but was told those menu items on their website are not available at the restaurant. WHAAAAAT??
I am a gluten free vegan, and took my omnivore family visiting from out of town with me for my first AND LAST visit to Señor Yuckie, err I mean Señor Veggie. I ordered from the gluten free menu. Two bites into my Baba Ganoush with what seemed like wheat pita bread, I went to the counter (since no server ever came by the table) and said 'is this really gluten free?' She said no. So WHY is it labeled GF with small print that you easily miss that says 'can be made gf with veggie crudités)?? So the girl at the counter suggested the special of the day, veggie menudo, saying it was very good. So I ordered that. It had a lovely flavor but a suspicious 'meaty' ingredient (I knew it wasn't meat) guess what, when I again had to go to the counter to ask, it contains SEITAN! I politely but firmly said, that is GLUTEN, YA' KNOW! Ok great now I will be quite sick and in a great deal of pain for days....and they made no offer to try and rectify the double mistake. Meanwhile my family ordered Tomato Bisque, barely edible; Buffalo Po’ Boy that was so spicy hot one couldn't taste anything in it, Sweet Potato Wedges with curry ketchup, which was actually good and ended up being my lunch, Falafel Wrap which had burned, hard, inedible chunks of falafel in it, an SV Burger which was rather tasteless, so-called super thin fries my husband and daughter said were the restaurant charging for crunchy air, and a TLT sandwich that disappointed all the omnivores, but my husband managed to choke it down saying it wasn't bad, but it wasn't good either. WAY OVERPRICED $71 for a lunch and tip (for non-existent service) for five, and I got gluten poisoned not once but twice and no one EVER wants to return here.
Now I am a very patient, understanding, kind and trusting person, perhaps that is what gets me in trouble; I expect the same from a service based business. It takes a lot to really upset me because I understand a thing or two can go wrong; however, the service here was the worst, our water and tea ran dry and were never refilled (by the way no other drinks were available even though the menu listed coffee, aqua frescas, hibiscus tea, bottled natural sodas, and assorted hot teas). Service is the worst in town, attention to detail is the worst, the food was nearly the worst ever, knowing how to run a service based business? THE WORST. I am so dissappointed, Señor Veggie has really let us vegans down, and let down San Antonio, and is trying to make all gluten free customers too sick to ever return. Señor Veggie is not a good business model, and not even a decent-human-being-caring-for-others model. So I blew my weekly food budget on a horrible meal, five people left the restaurant hungry, dissapointed, and worried (that I was going to be super ill)
So let me clarify this review for you. They have false advertising on their website. They claim to be a restaurant but behave like a low-end food truck with no service. The food, service, and beverages are sub-minimal at best, and they are rude, thoughtless, overpriced, and greedy.Stay away. Far away. Which isn't hard, with the poor location and tiny parking lot filled with employee cars, you won't be able to go anyway......